Frequently Asked Questions
Find answers to common questions about our platform
Getting Started
How do I create an account?
Creating an account is simple. Click the "Sign Up" button and follow these steps:
- Enter your email address
- Create a secure password
- Verify your email
- Complete your profile with basic information
Is the platform free to use?
We offer both free and premium features:
- Free: Basic profile, browsing, and messaging
- Premium: Advanced search filters, priority messaging, and enhanced privacy features
What information do I need to provide?
Required information includes:
- Valid email address
- Basic profile details
- Profile photo (can be uploaded later)
Additional information is optional and can be added to enhance your profile.
Safety & Privacy
How do you protect user privacy?
We take privacy seriously and implement several measures:
- End-to-end encryption for messages
- Optional profile privacy settings
- Photo protection features
- Location privacy controls
What safety features are available?
Our safety features include:
- User verification options
- Block and report functions
- Safety check-ins
- Emergency contact setup
How do I report inappropriate behavior?
You can report issues in several ways:
- Use the "Report" button on any profile or message
- Contact our support team through the help center
- Email our safety team directly
All reports are reviewed promptly and handled confidentially.
Account & Profile
How do I update my profile?
To update your profile:
- Go to your profile settings
- Click "Edit Profile"
- Update any information
- Save your changes
Can I delete my account?
Yes, you can delete your account at any time:
- Go to Account Settings
- Select "Delete Account"
- Confirm your decision
Note: This action is permanent and cannot be undone.
How do I manage my privacy settings?
Privacy settings can be adjusted in your account:
- Profile visibility options
- Photo privacy controls
- Location sharing preferences
- Message filtering settings
Meeting People
How do I find matches?
You can find matches through:
- Browse feature with filters
- Search by location
- Compatibility matching
- Recommended profiles
What are the best practices for first meetings?
For safe first meetings:
- Always meet in public first
- Tell a friend about your plans
- Keep initial meetings brief
- Trust your instincts
How do I handle communication?
Communication tips:
- Be clear about your intentions
- Respect boundaries
- Use our platform's messaging system initially
- Report any inappropriate messages